• Increasing Mahana IBS digital therapy completion by 75%

    A multi-phase research program to redesign a novel digital therapy, focused on enhancing user satisfaction, engagement and retention.

  • Reducing onboarding churn for a top productivity and collaboration suite

    Guiding product redesign of a data migration solution, which resulted in a 14% CSAT boost.

  • AI implementation testing and usability enhancements for a leading customer support system [COMING SOON]

    A collaboration with a Fortune 100 workflow automation company to prepare for the launch of a cutting-edge AI agents product suite.